How do I report Globe Broadband problems?
You may report your concerns through the GlobeOne app’s Help Center section. You may also opt to dial 211 using your Globe mobile, 808 using TM, or 027730-1000 using a landline for free, and our Globe Digital Assistant will be glad to help you.
How do I request a repair from Globe?
Book Your Repair Schedule
- STEP 1: Tap on the “Help and Support” on the Globe At Home app.
- STEP 2: Select your issue.
- STEP 3: Tell us about your concern and when it happened.
- STEP 4: Choose three preferred schedules for a visit.
- STEP 5: Make sure your email and mobile number are updated.
How can I restore my Internet connection?
Restart your device. Open your Settings app and tap Network & internet or Connections. Depending on your device, these options may be different. Turn Wi-Fi off and mobile data on, and check if there’s a difference. If not, turn mobile data off and Wi-Fi on and check again.
How can I contact Globe Broadband?
They are accommodating. Using a Globe mobile phone, call 211 or 02-77301000. Using a landline, call 02-77301000.
How do I fix my internet connection not working?
Complete list of fixes if your internet is not working
- Restart your equipment.
- Connect with an Ethernet cable.
- Check for an internet outage.
- Try using a different device.
- Check your wires and cables.
- Run your computer’s internet troubleshooter.
- Reposition your router/gateway.
- Update everything.
Why have I lost my internet connection?
If you hit a “Lost internet connection” error message, that means your client computer is having network issues. Restart your modem and/or router at the host computer’s location. Some connection issues can be resolved by simply restarting the modem and/or router.
Why is my broadband light blinking red?
If the Broadband or DSL light is flashing, the gateway isn’t getting a connection. Unplug the power cord from the back of the gateway. With the power unplugged, unplug the phone cord from the back of the gateway and plug it back in.
Why is broadband light red?
As explained above, a solid red light means a broadband signal has been detected, but there is no internet connectivity. On the other hand, a flashing red light might mean that there is an unstable connection as opposed to no connection at all.
What is the start number of Globe?
The following are the 3-digit prefix for Globe and Innove which will require the assigned PTE identifier “7” at the beginning of the prefix: 210-219, 225, 238-239, 261, 263-266, 349, 358, 368-369, 473, 482, 500-509, 576-577, 585-587, 610-619, 621-625, 717-720, 728-730, 738-739, 744-748, 750-759, 791-799,900-910, 914- …
Is Globe Tech visit free?
The Globe Tech Squad Make the most out of your Globe At Home internet connection with end-to-end support to connect intelligent devices, expand WiFi coverage, and set-up home entertainment. For a one-time fee of only P1,200, Globe Tech Squad will help you maximize your Globe At Home plan today!