How do I file a claim on my Verizon phone with Asurion?

How do I file a claim on my Verizon phone with Asurion?

How do I file a claim?

  1. File a claim on Asurion’s website.
  2. Call Asurion at (888) 881-2622.
  3. File a claim through the My Verizon app: Tap the Menu icon in the top left corner. Tap Devices. Scroll to the device that is lost, stolen or damaged and tap Manage device. Tap Lost, stolen, or damaged device? Start a claim.

How do I contact Asurion Verizon?

Call us at 888-881-2622 and we’re happy to help.

What is the claim limit for Asurion?

File as many claims as you need. Get up to $5,000 in coverage every 12 months and $2,000 per approved claim. Non original parts may be used for repair, and a replacement product may be a new, refurbished, or remanufactured product. A service fee of $0, $49, or $99 plus tax will be charged for each approved claim.

How do I file a claim for a broken iPhone?

If it’s covered by AppleCare+ with Theft and Loss, you can file a claim for an iPhone replacement. Use the Find My app or go to to mark your iPhone as lost. Do not remove your device from your account until your claim has been fully approved.

Why does Asurion make you turn off Find My iPhone?

Why do I need to turn off Find My iPhone? You need to turn off Find My iPhone when you are having Asurion repair or replace it. Turning off Find My iPhone is a requirement of your insurance program and the claim process, and we may charge you a substantial fee if you don’t turn it off.

Do I have to return my damaged phone to Asurion?

So, you’ve just received your replacement device from Asurion and are wondering, do I have to send back my damaged phone? The answer: yes. When you receive your replacement device, you are required to return your damaged device with the prepaid shipping mailer that comes with the replacement.

Will Asurion send me a different phone?

The wording in Asurion agreement allows them to replace your phone with a like device if they have one, which is always their first choice. You sent in a 3.5 year old used device, and that’s what you got back.

How do I know if my Asurion iPhone is refurbished?

Find Your iPhone’s Model Number

  1. If the model number starts with M, it was purchased new from Apple.
  2. If the model number starts with F, it was refurbished by Apple or a carrier.
  3. If the model number starts with P, it was sold as a personalized iPhone with an engraving.

What happens to lost phone after insurance claim?

Yes, a lost phone can be reactivated. All you need to do is contact your wireless carrier and follow their instructions. Keep in mind that you may not be able to keep your old phone number in this case.

What does Asurion do with old phones?

Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you’ll be told if Asurion is electing to repair or replace the device— and you don’t get to have any say. If it’s the latter, they’ll ship it out to you overnight.

How does Asurion reimburse?

Tech care company Asurion announced today that it can now provide Asurion Home+ customers with same-day reimbursements through PayPal, Venmo or direct-to-debit. These new options are being made possible through PayPal’s Hyperwallet payouts service. Check reimbursement also will continue to be available.

Can You insure a Verizon phone with Asurion?

Submitting an insurance claim requires a deductible to be paid to the insurance company. Normally, you will have an option to process payment when you submit a claim online at Http:// or an Asurion representative will request payment when you call your claim at (888) 881-2622.

Does Verizon phone have insurance?

Verizon offers five insurance tiers, and coverage depends on which tier you select. The top three tiers all offer coverage for manufacturer’s defects, accidental damage, theft and loss. They’re identical save for additional benefits and price.

Will Verizon offer iPhone insurance?

Verizon customers—sign up now for protection, security and support. For a limited time, enroll and get coverage for your eligible devices. Learn more. Verizon Mobile Protect* has you covered. When you trust America’s most reliable network, you can trust you’ll have access to total tech protection, support and more.

What does Verizon’s phone insurance cover for my iPhone?

This insurance does cover the phone being lost, stolen, or damaged. This includes water damage. When you file claim, deductible has to be met, (which can be $149-$199), and a replacement will be sent to you. You can file claim at or by phone at 888-881-2622.